Who we are
MarketScope is an e-commerce market intelligence service operated from Israel. We act as the controller of the personal data described here.
Data we collect
- Account data: name, email, password hash (stored by our authentication provider, Supabase — we never see your raw password), plan and credit balance.
- Billing data: handled by our payment processor; we receive limited details such as the last four digits and billing country.
- Research data: products and markets you analyze, reports, watchlists.
- Usage data: device, browser, pages visited and feature usage, used to operate and secure the service.
- Communications: messages you send us, waitlist and early-access sign-ups, newsletter or blog “notify me” requests, and contact-form submissions. These entries (email, and where you provide them, name and message), plus the page you submitted from, are stored in our database (hosted by Supabase) so we can follow up.
How we use data
- To provide and improve MarketScope
- To process payments and manage credits
- To send service messages, alerts and (with consent) product updates
- To keep the service secure and prevent abuse
- To comply with legal obligations
Legal bases
Where GDPR applies, we rely on contract (to provide the service), legitimate interests (security, improvement), consent (marketing, optional cookies) and legal obligation.
Sharing
We don't sell personal data. We share data only with service providers who help us run MarketScope, under contracts that protect your data, or when required by law.
Supabase (Supabase, Inc.) is our authentication and database processor. It stores account credentials (including password hashes), session data, your profile (name, email, plan, credits), the reports you generate, and waitlist, newsletter, blog-notification and contact-form entries, so we can sign you in, show you only your own data, and follow up when you leave an email on the site. Google may also receive limited account data if you choose “Continue with Google”. Payments will be handled by our payment processor (Paddle, and Stripe where used). We may also use providers for hosting, email and AI processing.
International transfers
Data may be processed outside your country. Where required, we use appropriate safeguards such as standard contractual clauses.
Retention
We keep account data while your account is active and for a limited period afterward for legal, tax and security purposes. You can ask us to delete your data at any time.
Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict or port your data, and to object to processing or withdraw consent. Contact us to exercise these rights. You may also complain to your local data protection authority.
Security
We use technical and organizational measures to protect your data. Learn more in our Trust Center.
Children
MarketScope is not intended for anyone under 18.
Changes
We'll post updates here and notify you of material changes.